Customer Care Coordinator

About the Company

Haynes Group is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surrounding ourselves with people who are as committed as us at providing a safe and highly productive working environment for our employees.

HAYNES are seeking a motivated Customer Care Coordinator to join the team of a well-known client in Brisbane QLD.

Key Responsibilities include:

• Proactively seek and maintain collaborative working relationships with internal and external stakeholders.
• Ensure targets, due dates and quality standards are met.
• Customer invoicing
• Support the Customer Care Centre using high levels of administrative skills.
• Reviewing results and reports and providing summaries.

Job Details:

• Casual ongoing position
• Monday to Friday roster
• 38 hours per week
• Attractive rates
• Weekly pays

The successful applicant must have:

• Certification in Office / Business Administration - desirable
• Minimum 2 years' experience working within a call centre environment - preferred
• Knowledge of products and services as well as AX computer systems.
• Previous experience handling customer claims
• Excellent communication and attention to detail
• Ability to pass Pre-Employment medical including Drug/Alcohol screen.

At Haynes, we keep things simple: We back the talent of our people and land the jobs that best suit their needs. Secure your future, get in touch with Haynes and cast your net wider.

All applications will be treated with the strictest of confidentiality and only successful candidates will be contacted for interview.

The Haynes Group of companies is an equal opportunity employer.

Taylor Collett | Recruitment Coordinator | tcollett@haynespeople.com.au