Service Administration

Haynes is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surround ourselves with people who are as committed as us to providing a safe and highly productive working environment for our employees.

Haynes are currently seeking an Experienced Service Administrator for one of our valued clients located in Mackay, Queensland.


Key responsibilities include but are not limited to:

• Provide a high-quality, cost-effective service that exceeds customer expectations and returns nil customer complaints
• Provide administrative support in the form of managing the training & inductions requirements for approx. 120 people in the Resource Industries Team, covering various mine sites and location across the Bowen Basin. This will entail booking any customer mine site inductions through their systems/portals and booking external vendor training such as working at heights, confined space etc.
• Ensures segments are closed with appropriate parts, labour and miscellaneous booked to the job to ensure accurate customer invoicing
• Monitor all jobs for quality and efficiency in conjunction with the Service Administration Supervisor
• Follows up on any rework, write-off and goodwill requests with the Service Administration Supervisor
• Accurately encoding and or attach all relevant documentation to Microsoft AX as required by the Service Administration Supervisor
• Ensure labour hours have been correctly processed and that any missing labour hours are accounted for daily
• Action tasks relating to outside purchase orders as requested by the Service Admin Supervisor
• Prepare & finish segments on completion of work

On Offer:

• Casual Ongoing Employment Basis
• Monday to Friday roster
• 7am to 3:30pm daily
• $35.90p.h. plus penalties with scheduled rate increase in December

Mandatory Requirements:

• Drivers Licence and reliable vehicle
• Previous experience in a Service Administration position
• Qualification in Business administration desirable
• Ability to pass pre-employment medical and drug and alcohol screen

At Haynes, we keep things simple: We back the talent of our people and land the jobs that best suit their needs. Secure your future, get in touch with Haynes and cast your net wider.

All applications will be treated with the strictest of confidentiality and only successful candidates will be contacted for interview.

The Haynes Group of companies is an equal opportunity employer.

Senior Recruitment Coordinator | Heidi Reddrop | 0749602914 | hreddrop@haynespeople.com.au